How to Resolve Booking Receipt Printing Issues After Updating POS to Version 4.9.3

How to Resolve Booking Receipt Printing Issues After Updating POS to Version 4.9.3

Issue: Unable to print booking receipts after updating the POS BO version to 4.9.3.

Solution: Please follow the steps below to overcome the printing issue:

1. Open the URL: http://172.19.64.105:8080/pos/POS_New.
2. Download the Counter.zip folder.
3. Unzip the Counter.zip folder.
4. Copy the unzipped Counter folder.
5. Navigate to C:\POS\Application\ on your computer.
6. Paste the copied Counter folder into the C:\POS\Application\ directory.
7. Replace the existing DB_CON folder with the new one from the Counter folder (this is crucial to avoid a DB connection failed error).
8. Launch the application.
9. Perform a booking and check if the receipt printing issue is resolved.

Following these steps should help you overcome the printing issue. If you encounter any further problems, please contact the system administrator for assistance.