Privacy Policy

Privacy Policy for postalstaff.com

Effective Date: [21-01-2024]

Thank you for visiting postalstaff.com (the “Website”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

1. Personal Information:

• We may collect personal information such as your name, email address, and other contact details when you voluntarily provide them while interacting with the Website.

1. Automatically Collected Information:

• Like many websites, we may automatically collect certain non-personal information when you visit, such as your IP address, browser type, and device information. This information helps us enhance the user experience and improve our services.

1. Cookies and Tracking Technologies:

• We use cookies and similar tracking technologies to analyze trends, administer the Website, and track users’ movements around the site. You can control the use of cookies through your browser settings.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers & sellers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through Phonepe/Cashfree/Payu payment gateway. When processing payments, some of your data will be passed to Phonepe/Cashfree/Payu, including information required to process or support the payment, such as the purchase total and billing information.

You may see phonepe privacy policy for more information on this
You may see Cashfree privacy policy for more information on this
You may see Payu privacy policy for more information on this

How We Use Your Information:

1. To Provide and Improve Services:

• We use your personal information to provide the services and information you request and to improve our Website’s functionality.

1. Communication:

• We may use your contact information to communicate with you about updates, news, and relevant information related to postal employees.

1. Analytics:

• We may use aggregated and anonymized data for analytical purposes to understand how users interact with our Website and to improve our content and services.

1. Legal Compliance:

• We may process your personal information to comply with applicable laws and regulations.

Disclosure of Your Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following cases:

• When required by law or legal process.
• To protect our rights, privacy, safety, or property, or that of others.
• In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Choices:

You have the right to:

• Access and update your personal information.
• Opt-out of receiving communications from us.
• Request the deletion of your personal information, subject to legal obligations.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated Privacy Policy on the Website.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.