SOP for Booking and Delivery of Toolkits under the PM Vishwakarma Scheme
The PM Vishwakarma Scheme, launched by the Ministry of Micro, Small and Medium Enterprises (M/o MSME), is a crucial initiative designed to uplift traditional artisans and craftspeople across India. This scheme, managed through the National Small Industries Corporation (NSIC), aims to integrate these skilled workers into the formal economy, helping them connect with global value chains while preserving India’s rich cultural heritage.
Scope of the Scheme
The PM Vishwakarma Scheme focuses on providing toolkits to artisans and craftspeople involved in 18 identified trades, including blacksmithing, goldsmithing, pottery, carpentry, sculpting, and more. The Department of Posts (DoP) serves as the logistics partner, ensuring the seamless delivery of toolkits to beneficiaries across the country.
Toolkits will be dispatched from designated regional warehouses—North (Delhi), South (Chennai), East (Kolkata), and West (Nagpur)—with the DoP overseeing the entire booking, transportation, and delivery process.
Step-by-Step Toolkit Booking and Delivery Process
- Booking Process:
- Vendors inform DoP’s designated nodal officer about consignment readiness at the warehouse.
- Each consignment must be affixed with a specially allotted barcode for tracking.
- Accurate delivery addresses, including the recipient’s mobile number, weight, and the vendor’s BNPL code, must be printed on each package.
- The vendor provides a soft copy of the booking data to the DoP booking staff to ensure accuracy.
- Consignment Transmission:
- DoP ensures the secure transport of consignments from the regional warehouses to the respective Parcel Hubs or local delivery post offices.
- All processing is done under CCTV surveillance to maintain the security and integrity of the packages.
- Processing at Parcel Hubs:
- Upon arrival at Parcel Hubs, the consignments are scanned, verified, and sorted for delivery to the designated delivery points.
- Final Delivery to Beneficiaries:
- Delivery staff use the PM Vishwakarma App for an OTP-based verification of beneficiaries.
- The toolkit is delivered in an open condition, and a video of the delivery process is captured and uploaded on the NSIC portal.
- If a toolkit is undelivered due to incorrect address or recipient unavailability, it is returned to the warehouse.
Incentives for Delivery Staff
The PM Vishwakarma Scheme also includes incentives for DoP staff involved in the delivery process:
- ₹5 for Divisional MMU
- ₹15 for Supervisory Staff of Parcel Hubs and Delivery Offices
- ₹80 for delivery staff for prompt and accurate delivery
Download PM Vishwakarma SOP PDF
Conclusion
The PM Vishwakarma Scheme’s streamlined Standard Operating Procedure (SOP) ensures the efficient booking, processing, and delivery of toolkits to artisans and craftspeople across India. This initiative not only supports the preservation of traditional trades but also integrates skilled workers into the mainstream economy, providing them with new opportunities for growth and development.
